AHEAD India Center of Excellence (COE)

Our Managed Services teams provide always on, SLA backed operations for hybrid infrastructure, platforms and business critical applications. 

• Data center and infrastructure management, including servers, storage, backup, DR and security. 
• Cloud managed services for provisioning, automation and cost optimization across AWS, Azure and hybrid environments. 
• End user and workplace services, with 24×7 support and standardized processes across regions. 
• Structured runbooks, automation and continuous improvement that raise stability while managing cost.

AI and Cloud Solutions teams in India drive the next generation of digital transformation programs. 

• Cloud migration and modernization factories that deliver standardized, repeatable execution at scale. 
• Data engineering and analytics enablement to support modernization programs and AI initiatives. 
• Cloud native applications and modern architectures that power new digital experiences. 
• AI infused platforms and workflows, including ServiceNow AI and Now Assist, AI POVs and industry specific AI solutions. 
• Operation of AI and high performance computing platforms based on NVIDIA and public cloud ecosystems.

Our Data Center and infrastructure engineering teams design and operate future ready, AI capable platforms. 

• VMware Cloud Foundation and modern virtualization, including VCF factory capabilities from India. 
• Data center modernization, consolidation and lifecycle programs that reduce technical debt and improve resilience. 
• High density, energy efficient infrastructure that supports AI workloads, hybrid cloud and multi cloud models.

Our Network teams support global enterprises across data centers, branches and campuses. 

• Global network rollout, modernization and migration programs, including large scale carrier and SD WAN transformations. 
• Design, configuration and lifecycle management across multi vendor environments. 
• Delivery through automation and process optimization, improving consistency and time to value. 
• Ongoing support for network architecture optimization, wireless and campus upgrades that improve reliability and experience.

Intelligent Operations (IO) moves clients from visibility to action across complex environments. 

• Observability and AIOps that surface the right signals and link them to outcomes. 
• Automation that accelerates incident response, change, knowledge and request handling. 
• AI driven operations capabilities, from SKU intelligence and logistics tracking to AI first knowledge management and automation led proposals.

Our Consulting and advisory teams help clients make better technology and operating model decisions. 

• Cloud, AI, data and security strategies aligned to business priorities and regulatory requirements. 
• Operating models, governance and talent plans that allow programs to scale and sustain. 
• Enterprise and regional perspectives that connect India delivery with global transformation agendas. 

Our Pre Sales and Solution Engineering teams partner early to set programs up for success. 

• Assessments, discovery and architecture blueprints that clarify current state and target outcomes. 
• Sizing, costing and performance modeling for global RFPs and pursuits. 
• End to end solution support, from requirements capture through estimation and proposal development. 
• Collaboration with global architects to maintain standardization and scalability across regions.